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Updates

July 27, 2020

WINDOWS DOWN, MASKS UP

As local municipalities begin their own mask mandate ordinances, our staff at locations within those cities will be complying with the new ordinances. These ordinances also ask the general public to also wear a face mask while out in public both indoors and outdoors (see local ordinance for details). We ask that are customers adhere to the ordinance and wear a mask while visiting any of our locations. You do not have to wear a mask while in your car with your windows up, but when your window is down and while engaging with one of our masked staff members, we politely ask that you wear one as well.

Our main focus is to continue to meet our customers’ needs while continuing to take the necessary precautions to help ensure a safe environment for both our customers and employees. We appreciate your understanding during this time and look forward to continuing to offer you the serve you deserve.

 

MAY 12, 2020

We’re happy to announce our car washes are open!

We’re back! Governor Evers has turned the dial in the Badger Bounce Back plan and we are now allowed to be open. We would like to thank everyone that has been supportive during these difficult times. We would also like to express appreciation for those government officials that worked to get the final guidelines approved to allow us to reopen.

We want you to know that we are doing all we can to make every wash and oil change experience is not only safe for your vehicle, but more importantly, safe for you, our valued customer and our employees. Our focus is to continue to meet our customers’ needs while continuing to take the necessary precautions to help ensure a safe environment for our customers and employees. Now that we are fully operational again, it will be business as usual, but we are following the appropriate guidelines that have been issued to operate safely.
Here is what we are doing:

  • We have introduced a cleaning and sanitizing schedule to ensure commonly touched surfaces are disinfected on a regular basis.
  • To encourage social distancing, every other vacuum will be closed. We will continue to frequently clean vacuum hoses and nozzles with disinfecting cleaners.
  •  Our employees will be wearing face coverings as an additional prevention measure.

We are temporarily adjusting our hours to be open from 7AM to 8PM Monday thru Saturday and 7AM-7PM on Sundays.

We are happy to once again service our customers and to be your local, trusted family-owned car care center.

UPDATES FOR OUR UNLIMITED WASH PASS CUSTOMERS

6-month or 1-year Unlimited Wash Pass customers:
The expiration dates on your passes will be extended the length of time we were closed. New cards will be mailed out in the coming week(s). You may continue to use your Wash Pass until you receive your new card.

Monthly Unlimited Wash Pass customers (available in Racine only):
Your accounts will be reactived and your scheduled renewal will resume in June.

Please contact our main office at 414-302-1090 or email us at info@scrubadub.biz if you have any questions or need to change your plan.

APRIL 29, 2020

As Wisconsin begins the process of slowly reopening the economy, more and more restrictions are being lifted allowing for specific businesses to reopen. The ability to reopen also depends on how businesses can operate safely under the specific guidelines. Recently, car washes were one of businesses allowed to reopen, however the guidelines for doing so restricts operations to fully automatic car washes or self-serve only. Unfortunately, we are unable to meet these requirements and will not be allowed to reopen at this time.

We would love nothing more than to be able to welcome our customer back and return to washing your vehicles. However, we will uphold our legal and social responsibility and continue to abide by the guidelines issued by the Governor and WEDC. The safety of our customers and employees is still of the highest priority.

We deeply appreciate your patience and understanding during all of this. And we anxiously await additional guidance to be issued that will allow us to continue our operations once again. Remember, this closure will only be temporary.

UPDATES FOR OUR UNLIMITED WASH PASS CUSTOMERS

6-month or 1-year Unlimited Wash Pass customers:
The expiration dates on your passes will be extended the length of time we were closed. New cards will be issued once we know the exact date we will reopen.

Monthly Unlimited Wash Pass customers (available in Racine only):
Your accounts will continue to be on hold until we reopen. Please contact our main office at 414-302-1090 or email us at info@scrubadub.biz if you have any questions or need to change your plan.

OIL CHANGE OPERATIONS CONTINUE

Our oil change centers continue to remain open during this time. There current hours are Mon-Sat 8am – 8pm and Sun 8am – 7pm. And don’t worry, your FREE XPRESS WASH with your oil change does not expire!

 

APRIL 3, 2020

 

Being a part of the solution.

Scrub-A-Dub is standing by our employees and community during these unprecedented times. It is our corporate social responsibility to uphold the Safer-At-Home order and be part of the solution, not the problem. While our car wash operations are temporarily closed, we can still meet our customers’ needs as an “essential” business by offering oil change and lube services. It is evident that this situation has impacted our operations, but as a family-owned business we will continue to do whatever we can to be there for our employees, our customers and our community.

Steps we are taking

Supporting public health authorities

Whether it’s closing unessential business operations or taking preventative measures to stop the spread of the virus, we continue to base our operations on the guidelines given by public health authorities.  Our employees are taking the necessary precautions when interacting with customers and will continue to maintain a safe and sanitary work environment. Our corporate office staff will be working remote during this time and will continue to  support our employees and customers the best way that we can.

Helping our impacted employees

In response to this situation, and to help alleviate any burdens they may endure as a result of the pandemic,  we’ve adapted our PTO policy to include up to  2-weeks of paid time off in addition to any earned vacation or sick time and the Families First Coronavirus Response Act.  We have also made alterations to our pay scale to help our lube technicians as they continue to work during this time.

 

Help us help you

Our role as a part of the community is to help “flatten the curve”.  We will be contributing to this initiative by limiting our business interactions. These actions are a necessity; however, it does have a major impact on our business, as it does on many other local businesses. There is a way that you, our loyal customers, can help support us, and your community right now. By purchasing a Gift Card or Unlimited Wash Pass now, you will be helping us with our operating costs, payroll, and other expenses while we continue to experience significantly reduced business. Plus, between now and the end of April, we will donate 5% of any Gift Card or Unlimited Wash Pass purchase to support the Hunger Task Force who is in dire need of support. And we will offer a $10 off discount on any Full-Service Oil Change when customers show that they have donated blood between now and April 30th.

As much as this situation impacts us from a business perspective, we will continue to do whatever we can to support our customers and community. After all, the whole is greater than the sum of its parts.

Find more of your favorite local businesses and continue to show support during these difficult times.

 

MARCH 25, 2020

Due to the Safer-At-Home Order issued by the State of Wisconsin as a result of COVID-19 (coronavirus), we have had to make the difficult decision to cease operations in the car wash until further notice, since it is considered a “non-essential” business. However, it is our corporate social responsibility that we will uphold this order to help improve the health and safety of our valuable customers and community during these unprecedented times.

We will still be able to support you and other essential personnel by making our Oil Change Centers available. Our locations will remain open during this time, but hours of operation may be affected. While open, our crews will continue to thoroughly clean all surfaces, practice safe and sanitary procedures, and be mindful of the social distancing.

Our staff at our corporate office will be working remote during this time. We will still be conducting our normal business, but with some limitations. If you need to contact our office, please call us at 414-302-1090 and leave a message and we will return your call as quickly as possible. You may also contact us at info@scrubadub.biz. We appreciate your understanding and your patience while we continue to operate and assist our customers in any way we can.

Remember, this closure will only be temporary. And we anxiously await our reopening so we can see all of our wonderful customers back in time for some Spring cleaning.

During these uncertain times, we remain optimistic and will work through this time as a company and a community. And we will always be your local, trusted family-owned car care center.

Thank you for your support and understanding.

 

 

MARCH 20, 2020

In response to the COVID-19 virus and its impact on our communities, we wanted to reach out and let you know that we are vigilantly implementing enhanced protocols to ensure your safety.

We are closely monitoring the situation and following the guidance of the local and federal government and public health agencies regarding the spread of the virus. Our focus is to ensure we meet customer needs while doing our part to keep you, our employees, and our communities safe.

Here is what we are doing:

  • We have enhanced the techniques used to clean our facilities, paying special attention to disinfecting commonly touches surfaces.
  • We are also cleaning our facilities more frequently with recommended sanitizing products.
  • We are taking more safety measures by closing every other vacuum to increase social distancing and will be cleaning vacuum hoses and nozzles hourly with disinfecting cleaners.
  • We are temporarily adjusting our hours to be open from 7am to 8pm Monday thru Saturday. Sundays’ hours of 7am-7pm will remain the same.

In addition, we are taking steps to ensure the welfare of our employees. This includes instructing employees who feel ill to stay home and consult with their healthcare providers. We are also urging all employees to be vigilant about frequent hand washing.

During this challenging time, there is an increased focus on everyone washing their hands more frequently and being more conscientious about how we interact with each other. This includes the transaction process for sales.

We want you to know that we are doing all we can to make every wash and oil change experience is not only safe for your vehicle, but more importantly, safe for you, our valued customer. During these difficult times, we take seriously your well-being and peace of mind. Your safety is our highest priority and we truly appreciate the trust that you place in our team and our company.

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